TERMS & CONDITIONS
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Last updated on 02-08-2024 21:02:44

Welcome to Tavasyam

Welcome to Tavasyam (the “Platform”), an online platform operated by Tavasyam Mind and Body LLP (“Tavasyam,” “Company,” “we,” “us,” or “our”). Tavasyam is registered and headquartered at:

The Lofts, Blueridge Township, Phase-1, Rajiv Gandhi IT Park, Hinjewadi, Pune, 411057, India.

This document is an electronic record under the Information Technology Act, 2000 and is published in compliance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require publishing the Rules and Regulations, Privacy Policy, and Terms and Conditions for access to and use of the Platform.

These Terms apply to the use of the Tavasyam Mobile Application (“Mobile Application”) and Website (www.tavasyam.life) (“Website”), along with related services, products, and content (collectively referred to as “Services”).

AGREEMENT TO TERMS

These Terms and Conditions represent a legally binding agreement between you, whether as an individual or on behalf of an entity (“you,” “user,” or “client”), and Tavasyam Mind and Body LLP (“Tavasyam,” “we,” “us,” or “our”). This agreement governs your access to and use of our Website, Mobile Application, and other media channels, services, and applications linked to these platforms (collectively, the “Platform”).

Tavasyam may collaborate with subsidiaries and affiliated entities worldwide to provide the Services. By accessing or using the Platform, you confirm that you have read, understood, and agreed to comply with all of these Terms.

IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY CEASE USE OF THE PLATFORM AND ALL RELATED SERVICES.

MODIFICATIONS TO TERMS

We may update or modify these Terms and Conditions at our discretion. Any supplementary terms, notices, or updates published on the Website or Mobile Application are considered part of this agreement. We will notify users of significant changes by updating the “Last Updated” date of these Terms. While we are not obligated to provide individual notifications, we encourage you to periodically review this page to stay informed of any updates. By continuing to use the Platform after changes take effect, you acknowledge and accept the modified Terms.

JURISDICTIONAL USE

The information and services on the Platform may not be suitable or legally permissible for use in all regions or countries. Accessing the Platform from jurisdictions where its content or services are restricted by law is done at the user’s own risk. Users are solely responsible for ensuring that their access to and activities on the Platform comply with local laws and regulations.

ELIGIBILITY

To register or use our Services, you must be at least 18 years of age. If you are under the age of 18 (hereafter referred to as a “Minor”), you may only use the Services under the supervision and with the consent of a parent or legal guardian. Minors are not permitted to provide personal information (such as name, address, phone number, or email) without such consent.

If a Minor wishes to use our Services, their access must be authorized by a parent or guardian, who agrees to these Terms on the Minor’s behalf. By allowing a Minor to use the Services, the guardian assumes full responsibility for the Minor’s actions on the Platform. Tavasyam disclaims any liability for the unauthorized use of the Platform by a Minor.

By registering or using the Platform, you confirm that:

• The information you provide is accurate and complete.
• If you are a Minor, your guardian has authorized your use of the Services and accepted these Terms on your behalf.

We reserve the right to terminate accounts or restrict access if it is discovered that a user is under 18 and does not have proper authorization, or if any information provided is found to be inaccurate.

It is your responsibility to meet the eligibility requirements and ensure compliance with these Terms. Parents and guardians are encouraged to monitor their children’s use of the Platform and ensure that any data shared complies with applicable privacy and safety standards.

OUR SERVICES

Tavasyam Mind and Body LLP (“Tavasyam”) offers various programs and services through its Website and Mobile Application (“Platform”). These services are designed to support users in achieving their health, fitness, and wellness goals. Tavasyam reserves the right to modify, discontinue, or withdraw any service offerings at any time without prior notice.

Below is an illustrative list of our current services and features:

1. Health Coaching Program

Project Mind and Body Health Coaching Program:

• This subscription-based program provides live workout sessions, customized nutrition plans, and wellness support.
• Participants agree to follow all program protocols, including data-sharing requirements for personalized coaching, progress tracking, and monitoring.
• The program aims to assist clients in achieving fitness and health goals through tailored guidance and support.

2. Mobile Application Tools and Features

The Tavasyam Mobile Application offers a variety of tools, categorized by their functionality:

a. Tools Supporting Fitness Goals (Data Sharing Required):
These tools collect and process personal data to function effectively. Features include:

• Health Assessment: Evaluate and monitor key health indicators.
• Cardio Tracker: Log and track cardio-based activities.
• BMR & TDEE Calculator: Calculate Basal Metabolic Rate (BMR) and Total Daily Energy Expenditure (TDEE).
• Menstrual Tracker: Track menstrual cycles and related health data.
• Progress Tracker: Record and view progress related to weight, body measurements, and fitness goals.

b. Tools Not Requiring Data Sharing:
These tools support wellness without requiring personal data collection:

• Breathwork Sessions: Guided breathing exercises for stress relief and respiratory health.
• Reminders: Notifications to promote consistency in workouts, nutrition, and wellness routines.

c. Tools Powered by Food Database Collaboration:
In partnership with Bon Happetee Nutrition Services Pvt Ltd, Tavasyam provides tools to support healthy eating habits, including:

• Macro Calculator: Track and monitor macronutrient intake.
• Healthy Meal Plans: Create balanced meal recipes tailored to your nutritional needs.

d. Rewards System:

• Users can earn KarmaCredits (coins) by completing cardio challenges and referrals.
• Coins may be redeemed for discounts or purchases of health coaching programs through the Platform.

These services are subject to these Terms and Conditions and may include additional guidelines or terms outlined on the Platform.

WAIVER, RELEASE, AND HOLD HARMLESS AGREEMENT

This Waiver, Release, and Hold Harmless Agreement (“Agreement”) is entered into by and between Tavasyam Mind and Body LLP (“Tavasyam”) and the undersigned Participant (“Participant”). By participating in the physical fitness, nutrition, and mindfulness coaching services offered by Tavasyam (“Services”), and in consideration of any fees paid, the Participant agrees as follows:

1. Waiver of Liability and Release

1.1 The Participant acknowledges and voluntarily assumes all risks associated with the Services, including but not limited to the risks of personal injury, illness, death, or loss of property.

1.2 The Participant expressly waives, releases, and discharges Tavasyam and its owners, partners, officers, coaches, consultants, agents, employees, and representatives (“Released Parties”) from any claims, liabilities, or damages arising out of or related to their participation in the Services, including those caused by negligence.

1.3 The Participant agrees to indemnify and hold harmless the Released Parties from any claims, demands, or damages (including attorneys’ fees and costs) resulting from their actions, omissions, or engagement with Tavasyam’s Services. This includes claims from third parties.

2. Assumption of Risk

2.1 The Participant acknowledges that participation in physical activities involves inherent risks, which may result in serious injury, death, or property loss.

2.2 The Participant assumes full responsibility for all risks associated with participation and certifies that they are either:

• At least 18 years of age, or
• A minor with guardian consent and medical clearance, where applicable.

2.3 The Participant affirms that they are medically fit and do not suffer from any condition that would impair their ability to safely engage in the Services unless disclosed in writing to Tavasyam.

3. Disclosure of Medical Conditions

3.1 The Participant agrees to disclose any relevant medical conditions, ailments, or physical impairments and provide supporting medical documentation before commencing any fitness or nutrition program.

3.2 Tavasyam recommends obtaining a physician’s approval before starting any exercise or fitness program. Participants assume full responsibility for participating without such approval.

4. No Medical Advice

4.1 Tavasyam and its coaches, trainers, and consultants do not provide medical advice, diagnoses, or treatment. The Services are not intended to substitute for professional healthcare.

4.2 The Participant understands that Tavasyam does not establish a doctor-patient relationship and that in the event of a medical emergency, they should seek immediate assistance from a qualified healthcare provider.

5. Nutrition and Training Plans Disclaimer

5.1 The nutrition and training plans provided by Tavasyam are not intended to diagnose, treat, or manage any medical condition.

5.2 The Participant agrees to consult their healthcare provider before making significant dietary changes or beginning any new nutrition or exercise program. Tavasyam is not responsible for outcomes resulting from non-compliance with structured plans or instructions.

6. Life Coaching Disclaimer

6.1 The Participant acknowledges that life coaching services offered by Tavasyam are intended to support personal development and are not substitutes for therapy, counseling, or medical care.

6.2 The Participant is solely responsible for their physical, mental, and emotional well-being and agrees to seek independent professional advice if necessary.

6.3 Coaching does not involve the diagnosis or treatment of mental health disorders. If under the care of a mental health professional, the Participant agrees to inform them of their participation in Tavasyam’s coaching services.

7. Participant Responsibilities

The Participant agrees to:

• Communicate openly and provide necessary feedback to Tavasyam’s coaches and trainers.
• Follow instructions and engage fully in the Services with commitment.
• Allocate the necessary time, energy, and effort to participate effectively in programs.

8. Entire Agreement

8.1 This Agreement constitutes the entire understanding between the Participant and Tavasyam regarding liability waivers and release of claims.

8.2 It supersedes all prior agreements (written or oral) and may only be modified by a written agreement signed by both parties.

8.3 By signing this Agreement, the Participant acknowledges that they have read, understood, and voluntarily agreed to its terms. The Participant waives certain legal rights by signing this Agreement.

INTELLECTUAL PROPERTY RIGHTS

Tavasyam Mind and Body LLP (“Tavasyam”) owns and controls all rights, title, and interest in its proprietary trademarks, service marks, logos, and brand names, including but not limited to Tavasyam, its services, and features (“Marks”). Unless expressly indicated otherwise, all content on the Tavasyam Website, Mobile Application, and Services (“Platform”)—including but not limited to source code, databases, software, designs, audio, video, text, images, photographs, illustrations, recipes, articles, messages, feedback, drawings, questions, and nutritional information (“Content”)—is the exclusive property of Tavasyam or its licensors and is protected by copyright, trademark, and other applicable laws under Indian law, foreign jurisdictions, and international conventions.

1. Use of Content and Marks

1.1 The Content and Marks are provided on an “as-is” basis for informational and personal use only.

1.2 Except as expressly permitted under these Terms and Conditions, you may not:

• Copy, reproduce, modify, aggregate, republish, upload, post, publicly display, perform, encode, translate, transmit, distribute, sell, license, create derivative works from, or exploit the Content or Marks for any commercial purpose, in whole or in part.

1.3 Any such use requires prior written consent from Tavasyam or the relevant rights holder.

2. License Grant

2.1 Provided that you are eligible to use the Platform, Tavasyam grants you a limited, non-exclusive, revocable license to:

• Access and use the Platform, and
• Download or print a copy of any Content to which you have properly gained access for personal, non-commercial use only.

2.2 This license does not transfer any ownership interest in the Content, Marks, or Platform. Tavasyam reserves all rights not expressly granted under these Terms and Conditions.

3. Third-Party Content

3.1 Certain Content on the Platform may be provided by commercial partners, sponsors, advertisers, suppliers, licensors, contractors, or other third parties, who retain proprietary rights over their contributions.

3.2 You agree not to modify, publish, distribute, perform, or create derivative works from such Content without prior written authorization from the relevant rights holder.

4. Unauthorized Use

4.1 Downloading or accessing Content from the Platform does not transfer any ownership rights to you.

4.2 Unauthorized modification, reproduction, or use of any Content or Marks—including use on other platforms, applications, or in printed form—is strictly prohibited without written consent from Tavasyam or the applicable third-party owner.

USER REPRESENTATIONS

By accessing or using the Tavasyam Website and Mobile Application (“Platform”), you (“User”) represent, warrant, and agree to the following:

1. All registration information you submit to Tavasyam will be true, accurate, current, and complete.
2. You will maintain and promptly update such registration information to ensure its continued accuracy and completeness.
3. You have the legal capacity to enter into and comply with these Terms and Conditions.
4. You are not a minor under the laws of the jurisdiction in which you reside and have reached the age of majority as required to form legally binding contracts.
5. You will not access or use the Platform through automated or non-human means, including but not limited to bots, scripts, or other automated methods.
6. You will not use the Platform for any unlawful or unauthorized purposes, including but not limited to activities that violate applicable laws, regulations, or government directives.
7. Your use of the Platform will comply with all applicable local, state, national, and international laws, rules, and regulations.

If you provide any information that is false, inaccurate, outdated, or incomplete, Tavasyam reserves the right to suspend or terminate your account and deny you access to the Platform, including any current or future use of the Platform or any services provided therein.

This suspension or termination may be exercised at Tavasyam’s sole discretion without prior notice or liability, and all rights, including legal recourse for any breach of these representations, are expressly reserved.

KARMACREDITS POLICY AND TERMS & CONDITIONS

This Policy and Terms & Conditions document (“Agreement”) governs the use of the KarmaCredits reward system operated by Tavasyam Mind and Body LLP (“Tavasyam”) through its Website, Mobile Application, and associated services (“Platform”). By participating in the KarmaCredits reward system, you (“User”) agree to the following terms:

1. Eligibility

1.1. Participation in the KarmaCredits reward system is open to Users who have registered an account on the Platform and are in compliance with the Platform’s general Terms and Conditions.
1.2. Users under the age of majority in their jurisdiction must obtain parental or legal guardian consent to participate in the reward system.
1.3. Tavasyam reserves the right to deny or revoke access to the KarmaCredits program at its sole discretion.

2. Earning KarmaCredits

2.1. Step Counter Achievements
Users can earn KarmaCredits by achieving daily, weekly, and monthly step goals as tracked by the step counter feature on the Platform. Rewards are as follows:

• Daily Target Completion: Earn 5 KarmaCredits upon achieving the daily step goal.
• Weekly Target Completion: Earn 10 additional KarmaCredits upon achieving the weekly step goal.
• Monthly Target Completion: Earn 20 additional KarmaCredits upon achieving the monthly step goal.

2.2. Referral Rewards
Users can earn KarmaCredits by referring others to the Platform, under the conditions listed below:

2.2.1 Referrer Rewards:

• Earn 100 KarmaCredits when a referred friend (“Referee”) downloads the Platform and logs in using your referral code.
• Earn an additional 300 KarmaCredits if the Referee enrolls in any paid program offered by Tavasyam on the Platform.

2.2.2 Referee Rewards:

• Earn 100 KarmaCredits upon logging in to the Platform using the referral code provided by the Referrer.
• Earn an additional 500 KarmaCredits if the Referee successfully refers another user who subsequently enrolls in any of Tavasyam’s paid programs.

3. Use of KarmaCredits

3.1. KarmaCredits are non-transferable and cannot be redeemed for cash or any other form of monetary compensation.
3.2. KarmaCredits may be redeemed solely for products, services, or offers provided by Tavasyam, subject to availability and applicable conditions.
3.3. The accumulation of KarmaCredits does not establish any property right or vested interest for the User. Tavasyam reserves the right to modify, restrict, or terminate the availability of rewards at any time without prior notice.

4. Fraudulent or Misuse Activity

4.1. Users agree to participate in the KarmaCredits program in good faith and not engage in any fraudulent, deceptive, or manipulative practices to earn rewards.
4.2. Tavasyam reserves the right to investigate, suspend, or terminate any User account suspected of engaging in fraudulent or unauthorized activity, including but not limited to:

• False referrals or referrals involving fake accounts.
• Tampering with the step counter or other activity trackers.
• Any other actions designed to circumvent the terms of this Agreement.

5. Modifications and Termination

5.1. Tavasyam reserves the right to modify, suspend, or terminate the KarmaCredits program at any time, for any reason, without prior notice or liability to the User.
5.2. Tavasyam may, at its sole discretion, change the value of KarmaCredits, alter the rewards structure, or revise the methods of earning and redeeming KarmaCredits without prior notice.
5.3. Any modifications to this Agreement will become effective upon posting on the Platform, and continued participation in the KarmaCredits program constitutes acceptance of the revised terms.

6. Expiration and Forfeiture of KarmaCredits

6.1. KarmaCredits may expire or become forfeited if not used within a specified period, as determined by Tavasyam and communicated through the Platform.
6.2. Users who terminate their account or whose account is suspended or terminated for violation of the Platform’s policies will forfeit all accrued KarmaCredits without compensation.

7. Non-Crediting of KarmaCredits

7.1. In the event that KarmaCredits are not credited to your account due to a system error or other issue, you may contact Tavasyam through one of our official support channels. Tavasyam will review and address the issue in accordance with its internal procedures. However, Tavasyam is not liable for any delays, errors, or omissions related to the crediting of KarmaCredits.

By participating in the KarmaCredits reward system, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions.

FEES AND PAYMENT POLICY

This Fees and Payment Policy (“Policy”) is an integral part of the Terms and Conditions governing the use of the services provided by Tavasyam Mind and Body LLP (“Tavasyam”). By accessing and using the services offered on the Tavasyam Website and Mobile Application (“Platform”), you (“User”) agree to the following terms regarding fees, payments, and refunds:

1. Payment Methods

1.1. All payments on the Platform are processed through Cashfree Payments (“Payment Gateway”). Users may choose from various payment options, including but not limited to:

• Debit/Credit Cards (Visa, Mastercard, RuPay, etc.)
• Net Banking
• UPI (Unified Payments Interface)
• Mobile Wallets
• EMI (Equated Monthly Installments), where applicable

1.2. Tavasyam does not store Users’ payment details such as card numbers, UPI IDs, or bank account information. All payment data is securely processed by the Payment Gateway in compliance with applicable data protection regulations.

2. Fees and Charges

2.1. Users agree to pay all applicable fees, charges, and taxes for the services availed on the Platform at the time of purchase or enrollment in any program, as displayed on the payment screen.

2.2. The fees may vary depending on the services selected and may be subject to applicable taxes, including but not limited to Goods and Services Tax (GST). Users are responsible for any additional charges imposed by their payment provider, such as bank transaction fees or currency conversion fees.

2.3. Tavasyam reserves the right to modify service fees and pricing at its sole discretion. Any fee revisions will be communicated through updates on the Platform and will be applicable for future transactions.

3. Payment Confirmation

3.1. Upon successful payment, the User will receive a confirmation email or notification from Tavasyam, including details of the transaction.

3.2. If the payment is unsuccessful or declined for any reason (e.g., insufficient funds, payment gateway errors, or fraud prevention measures), the User will not be granted access to the services. The User is responsible for ensuring that their payment details are accurate and sufficient to complete the transaction.

4. Refunds and Cancellations

4.1. Refunds, if applicable, will be processed in accordance with Tavasyam’s Refund Policy.
4.2. No refunds will be provided for completed services or partially availed programs unless explicitly stated in the Refund Policy.
4.3. Refund requests, if eligible, must be submitted within the time frame specified in the Refund Policy and are subject to verification and approval by Tavasyam.

4.4. In case of a refund, any payment processing fees or transaction costs incurred by Tavasyam may be deducted from the refundable amount.

5. Payment Disputes

5.1. If the User believes that a payment has been incorrectly processed or disputes any charge, they must notify Tavasyam immediately by contacting the support team through the official contact channels provided on the Platform.
5.2. Tavasyam will review and address payment disputes in coordination with the Payment Gateway and the User’s payment provider. However, Tavasyam is not responsible for delays or issues caused by third-party payment providers.

6. Non-Payment and Account Suspension

6.1. Failure to pay any fees or charges when due may result in suspension or termination of the User’s access to the services. Tavasyam reserves the right to restrict or deny access to services until full payment is received.

6.2. Tavasyam may refer any unpaid fees to a debt collection agency, where permissible by law, and the User will be responsible for any additional costs associated with the recovery of unpaid amounts.

7. Invoice Requests

7.1. Users requiring an invoice for their payment can request one through Tavasyam’s customer support or download it from the Platform, if available. Invoices will be issued in accordance with applicable tax laws and regulations.

8. Currency and Exchange Rates

8.1. Unless otherwise specified, all fees and charges are denominated in Indian Rupees (INR).
8.2. For Users outside India, payment may be subject to currency conversion by the User’s payment provider, and Tavasyam is not responsible for any variations in exchange rates or additional currency conversion fees.

9. Payment Gateway Terms

9.1. Payments made through the Platform are subject to the terms, conditions, and privacy policy of the Payment Gateway provider (Cashfree Payments). Users acknowledge that Tavasyam has no control over the payment processing infrastructure and is not responsible for any errors, delays, or issues arising from the Payment Gateway’s operations.

10. Failure to Credit Payments

10.1. If a payment is not credited to the User’s account due to a system error, processing failure, or other issue, the User must notify Tavasyam immediately through one of the official contact channels provided on the Platform.
10.2. Tavasyam will review the issue and take appropriate corrective action in coordination with the Payment Gateway. Tavasyam is not liable for any delays or losses resulting from such errors, but will make reasonable efforts to resolve the matter promptly.

By using the Platform and completing any payment transactions, you agree to abide by this Fees and Payment Policy and Tavasyam’s general Terms and Conditions.

CANCELLATION AND REFUND POLICY

This Cancellation and Refund Policy (“Policy”) is an integral part of the Terms and Conditions governing the services provided by Tavasyam Mind and Body LLP (“Tavasyam”). By enrolling in any program, session, or service offered on the Tavasyam Website and Mobile Application (“Platform”), you (“User”) agree to the following terms regarding cancellations, refunds, and coach changes:

1. Refund Eligibility and Conditions

1.1. If the User is dissatisfied with the service after completing the first session, they may request a refund within 48 hours of the session’s completion. Requests must be submitted through Tavasyam’s official contact form available on the Platform.

1.2. Refund requests submitted beyond the 48-hour window after the first session will not be accepted under any circumstances.

1.3. After the second session, the User is no longer eligible for a refund, regardless of the reason for dissatisfaction.

1.4. Refunds, if approved, will be subject to the deduction of any mandatory government fees, taxes, or payment processing charges incurred by Tavasyam.

2. Coach Change Policy

2.1. If the User is dissatisfied with the assigned coach, they may request a coach change within the first week (i.e., after no more than three sessions). This request must be submitted through the “Report an Issue” form available in the mobile application.

2.2. Requests for coach changes submitted after the first week of the program or after the completion of three sessions will not be entertained.

2.3. Tavasyam will assess the request for a coach change based on the circumstances presented. Approval of a coach change request is at Tavasyam’s sole discretion and subject to coach availability.

2.4. A coach change does not entitle the User to a refund or an extension of the program duration unless Tavasyam determines otherwise.

3. Cancellation by the User

3.1. Users may cancel their enrollment in a program or service prior to the commencement of the first session. In such cases, Tavasyam may refund the fees paid after deducting any applicable administrative fees, taxes, or payment processing charges.

3.2. Cancellations made after the first session are subject to the refund and coach change policies outlined in this document.

4. Cancellation by Tavasyam

4.1. Tavasyam reserves the right to cancel or terminate a User’s enrollment in any program or service at its discretion, including but not limited to cases where:

• The User has violated the Platform’s Terms and Conditions.
• There is a lack of compliance with Tavasyam’s instructions, policies, or program guidelines.

4.2. In the event of cancellation by Tavasyam, the User may be eligible for a pro-rated refund at Tavasyam’s discretion, subject to deductions for services already rendered and applicable fees.

5. Refund Process

5.1. Approved refunds will be processed within 14 business days from the date of approval. Users will be notified of the refund status via email or through the Platform.

5.2. Refunds will be credited to the original payment method used for the transaction. Tavasyam is not responsible for delays caused by the User’s bank or payment provider.

6. Non-Refundable Services

6.1. Certain services may be explicitly marked as non-refundable at the time of purchase. In such cases, the User is not eligible for a refund, regardless of the circumstances.

6.2. The User acknowledges and agrees to any non-refundable conditions applicable to specific services at the time of enrollment.

7. Dispute Resolution

7.1. If a User disputes a refund decision or payment, they must submit a formal complaint through the official contact channels provided on the Platform.

7.2. Tavasyam will investigate and respond to disputes in a reasonable time frame. Tavasyam’s decision on refund disputes shall be final and binding.

8. Limitations of Liability

8.1. Tavasyam shall not be liable for any indirect, incidental, special, or consequential damages resulting from a User’s enrollment, cancellation, or participation in the program, including any dissatisfaction with services or coaches.

8.2. Tavasyam’s liability for refunds is strictly limited to the amount paid by the User for the specific program or service in question.

By enrolling in any program or service provided by Tavasyam, the User acknowledges that they have read, understood, and agreed to this Cancellation and Refund Policy.

COMMUNITY STANDARDS AND CONDUCT GUIDELINES

This Community Standards and Conduct Guidelines policy (“Policy”) governs the acceptable behavior and prohibited activities for users (“User” or “Users”) accessing and using the services, website, and mobile application (collectively, the “Platform”) operated by Tavasyam Mind and Body LLP (“Tavasyam”). By using the Platform, you agree to comply with the following standards and guidelines:

1. Permitted Use

1.1. The Platform may only be used for lawful purposes and for the services offered by Tavasyam.
1.2. The Platform may not be used for unauthorized commercial endeavors unless explicitly endorsed or approved by Tavasyam.

2. Prohibited Conduct

As a User of the Platform, you agree not to engage in any of the following activities:

1. Systematically retrieve data or other content from the Platform to create a collection, compilation, database, or directory without Tavasyam’s prior written consent.
2. Collect usernames, email addresses, or other personal information of other users for any unauthorized purpose, including sending unsolicited communications or creating fake accounts.
3. Use a purchasing agent or buying agent to make transactions on the Platform.
4. Use the Platform to advertise or sell goods and services without authorization.
5. Circumvent, disable, or interfere with security features of the Platform, including those restricting access or preventing the copying of content.
6. Frame, link to, or mirror the Platform without authorization.
7. Defraud, mislead, or deceive Tavasyam or other users, including attempting to obtain sensitive information such as passwords.
8. Abuse or misuse customer support services or submit false abuse reports.
9. Use automated systems, such as bots, scripts, or data-mining tools, to interact with the Platform.
10. Disrupt or interfere with the operation of the Platform, including by creating undue burden on its infrastructure or networks.
11. Impersonate another person or use another user’s account without authorization.
12. Sell, transfer, or assign your user profile without Tavasyam’s consent.
13. Use information obtained from the Platform to harass, abuse, or harm others.
14. Engage in stalking, harassment, intimidation, or threats toward other users or Tavasyam staff.
15. Attempt to access another user’s account without permission.
16. Use the Platform to compete with Tavasyam or for any unauthorized revenue-generating activities.
17. Decompile, reverse-engineer, or disassemble any software on the Platform.
18. Attempt to bypass security measures designed to restrict access to the Platform or its features.
19. Harass, intimidate, or threaten Tavasyam employees or agents involved in providing services.
20. Remove copyright, trademark, or proprietary notices from any content on the Platform.
21. Copy, adapt, or modify any part of the Platform’s software, including but not limited to HTML, JavaScript, PHP, or other code.
22. Upload or transmit viruses, malware, or harmful material designed to interfere with the use and functionality of the Platform.
23. Upload or transmit material that passively collects data (e.g., spyware, tracking pixels, web bugs) without proper authorization.
24. Use or distribute unauthorized automated systems, such as spiders, robots, cheat utilities, or scrapers, to interact with the Platform.
25. Disparage, tarnish, or otherwise harm Tavasyam’s reputation or the Platform in any way.
26. Use the Platform in a manner that violates any applicable laws, rules, or regulations.

3. Enforcement and Consequences

3.1. Your privilege to use the Platform is conditional upon compliance with this Policy. Tavasyam may take any appropriate action, including revoking your access to the Platform, if violations are identified or reported.

3.2. Violations of this Policy may result in the suspension or termination of your account and your exclusion from participating in any of Tavasyam’s services, including forums, discussions, or direct communication with other users or coaches.

3.3. Tavasyam reserves the right to take legal action against Users who violate this Policy, including seeking civil and/or criminal liability where applicable.

4. User Responsibility for Content

4.1. Users are responsible for any content they post or make available on the Platform, including remarks, feedback, and other communications. Users understand that they may be held legally accountable for any content that is defamatory, harmful, or otherwise actionable under the law.

4.2. Users agree not to post content that infringes on the rights of others, including but not limited to defamatory statements, harassment, or any other legally actionable material.

5. Tavasyam’s Liability Disclaimer

5.1. Tavasyam is not responsible for user-generated content posted on the Platform and does not endorse or validate any such content. Under Section 79 of the Information Technology Amendment Act, 2008, Tavasyam is protected from liability for any user-generated content, including defamatory, harmful, or otherwise actionable content posted by Users.

5.2. Users acknowledge and agree that Tavasyam shall not be held liable for any damages, direct or indirect, arising from user-generated content on the Platform.

By using the Platform, you acknowledge that you have read, understood, and agreed to comply with this Community Standards and Conduct Guidelines policy. Tavasyam reserves the right to update or modify this Policy at any time without prior notice.

ANTI-HARASSMENT POLICY

This Anti-Harassment Policy (“Policy”) is established by Tavasyam Mind and Body LLP (“Tavasyam”) to ensure that users of the Tavasyam Website, Mobile Application, and Services (“Platform”) can engage in a safe and respectful community environment. Tavasyam enforces a zero-tolerance approach to any form of harassment, abuse, intimidation, or harm within the Platform.

By accessing and using the Platform, you (“User”) agree to comply with the terms of this Policy. Tavasyam reserves the right to take immediate action, including suspension or termination of accounts, against any User found in violation of this Policy. Repeated or severe violations may also result in legal action as permitted under applicable law.

1. Scope of the Policy

1.1. This Policy applies to all content and interactions on the Platform, including but not limited to:
a. Community posts, including photos, videos, text, and other multimedia content uploaded by Users.
b. Comments or reactions to posts.
c. User interactions related to activity challenges (e.g., cardio activity competitions), where Users may view others’ progress but cannot communicate directly.

1.2. The Policy applies to both public individuals (e.g., well-known figures) and private individuals.

1.3. Harassment may occur through any form of content, including written text, multimedia files, manipulated images, and indirect references.

2. Prohibited Conduct

Users shall not engage in any of the following prohibited behaviors or activities:

2.1 Unwanted or Repeated Contact

• Repeatedly commenting on or tagging an individual after they have expressed a desire for no further interaction.
• Engaging in a pattern of unwanted comments or contact that constitutes nuisance, intimidation, or harassment.

2.2 Posting Harmful Content

• Publishing or transmitting content that contains:
  a. Cursing or profane language directed at individuals or groups.
  b. Threats of death, serious injury, illness, or disability aimed at an individual or group.
  c. Trolling, bullying, or any content intended to harm, intimidate, or humiliate another person.
  d. False claims that victims of a violent tragedy are lying, acting, or being paid to mislead others.

2.3 Harassment through Community Posts and Comments

• Uploading posts or submitting comments designed to intimidate, harass, embarrass, or distress another person, regardless of their public or private status.
• Using community interactions to unjustly criticize or publicly target specific Users without cause.

2.4 Targeting Specific Groups or Individuals

• Maliciously targeting individuals, including public figures, by:
  a. Making degrading comments regarding their status as victims of sexual assault, sexual exploitation, or other forms of violence.
  b. Threatening violence or harm to deter or silence their participation in public discourse.
  c. Encouraging or promoting self-harm or suicide directed at an individual or group.

2.5 Targeting Minors

• Posting or disseminating harmful content targeting minors, including but not limited to:
  a. Claims related to sexual activity or sexually transmitted diseases.
  b. Manipulated images designed to threaten or intimidate, such as images depicting weapons aimed at the minor.
  c. Calls for the death, serious injury, or disability of a minor.
  d. Statements expressing intent to cause physical or psychological harm to a minor.

2.6 Content Designed to Degrade or Defame

• Posting or commenting with any content intended to defame, degrade, or vilify an individual, including but not limited to:
  a. Verbal abuse, including profanity.
  b. Degrading physical descriptions.
  c. Content expressing hatred, disgust, or blasphemous remarks regarding religious beliefs.
  d. Manipulated visual content designed to humiliate or embarrass.

3. Specific Restrictions for Activity Challenges

3.1. Users participating in cardio activity challenges can view the progress of invited friends or competitors but are not permitted to engage in any form of direct communication or messaging within this feature.

3.2. Users are prohibited from using community posts or comments in connection with these activities to harass, defame, or otherwise target others.

4. Enforcement and Remedies

4.1. Tavasyam may take the following measures upon identifying or receiving reports of harassment:
a. Immediate suspension or termination of the User’s account without prior notice.
b. Removal of any offending content from the Platform.
c. Reporting the matter to legal authorities where required by law.

4.2. Tavasyam reserves the right to take any other action deemed necessary to protect the safety and well-being of its Users.

5. Reporting Mechanism

5.1. Users who experience or witness harassment may report the incident by submitting a complaint through the “Report an Issue” form or other official contact channels provided on the Platform.

5.2. Tavasyam will investigate all complaints and take appropriate action based on the severity and evidence provided.

6. Disclaimer of Liability

6.1. Users are solely responsible for their interactions and the content they post on the Platform. Tavasyam assumes no liability for any user-generated content, including defamatory, harmful, or illegal material.

6.2. Under Section 79 of the Information Technology Amendment Act, 2008, Tavasyam is exempt from liability for third-party content posted on the Platform. However, Tavasyam will take prompt corrective action to remove or restrict access to any content that violates this Policy upon receiving a valid complaint.

By accessing and using the Platform, you acknowledge that you have read, understood, and agreed to comply with this Anti-Harassment Policy. Tavasyam reserves the right to update, modify, or amend this Policy at any time without prior notice.

USER GENERATED CONTRIBUTIONS POLICY

This User Generated Contributions Policy (“Policy”) governs the submission and use of content (“Contributions”) by users (“User” or “Users”) on the Tavasyam Website, Mobile Application, and Services (“Platform”). By contributing content, you agree to the terms of this Policy and the Platform’s Terms and Conditions.

1. Definition of Contributions

1.1. Contributions include but are not limited to text, writings, images, photos, videos, graphics, comments, suggestions, feedback, or other material created, submitted, or posted by Users on the Platform through community posts and comments.

1.2. Contributions may be viewable by other Users of the Platform and potentially accessible through third-party websites. Tavasyam does not guarantee that Contributions will remain private. By posting Contributions, you acknowledge that such content may be treated as non-confidential and non-proprietary.

2. User Responsibilities for Contributions

By submitting or posting Contributions on the Platform, you represent and warrant that:

1. Ownership and Rights: You are the creator and owner of the Contributions or have the necessary licenses, rights, consents, and permissions to use, publish, and authorize Tavasyam and other Users to use your Contributions as contemplated by this Policy and the Terms and Conditions.
2. No Infringement: The creation, submission, distribution, and display of your Contributions do not infringe upon the proprietary rights (including copyrights, trademarks, patents, trade secrets, or moral rights) of any third party.
3. Consent for Use: You have obtained all necessary written permissions or releases from any identifiable individuals featured in your Contributions, allowing Tavasyam and other Users to use their names or likenesses as required.
4. Accuracy: Your Contributions are not false, inaccurate, or misleading.
5. Prohibited Content: Your Contributions do not contain any of the following:
   a. Unsolicited or unauthorized advertising, spam, pyramid schemes, or other forms of solicitation.
   b. Obscene, lewd, harassing, violent, libelous, slanderous, or otherwise objectionable material, as determined by Tavasyam.
   c. Content that mocks, ridicules, disparages, intimidates, or abuses any individual or group.
   d. Content that advocates for the violent overthrow of any government or incites violence or physical harm against others.
   e. Material that violates the privacy or publicity rights of any third party.
   f. Material that exploits or solicits personal information from individuals under the age of 18.
   g. Material that violates any child protection laws or laws concerning child pornography.
   h. Offensive comments related to race, national origin, gender, sexual orientation, or physical disability.
6. Compliance: Your Contributions comply with all applicable laws, regulations, and the Platform’s Terms and Conditions.

3. Tavasyam’s Rights Over Contributions

3.1. By posting Contributions, you grant Tavasyam a non-exclusive, worldwide, royalty-free, perpetual license to use, copy, modify, distribute, display, and publish your Contributions in connection with the operation and promotion of the Platform.

3.2. Tavasyam reserves the right to monitor, edit, remove, or refuse any Contributions that violate this Policy or are deemed inappropriate or harmful to the Platform or its Users.

4. Public Profile Information

4.1. When using the Platform’s community features, certain profile information (such as profile photo, username, and other identifying details) may be publicly viewable to other Users. Tavasyam may require Users to maintain visible profile information to participate in community activities, such as posting and commenting.

4.2. Users are responsible for maintaining accurate and current information on their profiles. Tavasyam does not verify, monitor, or warrant the accuracy of information contained in public profiles and disclaims all responsibility for any inaccurate or misleading information provided by Users.

5. Violations and Consequences

5.1. Any use of the Platform that violates this Policy may result in immediate suspension or termination of your access to the Platform and services, at Tavasyam’s sole discretion.

5.2. Tavasyam reserves the right to take further action, including reporting violations to legal authorities, where necessary.

6. Disclaimer of Liability

6.1. Users are solely responsible for the content they submit to the Platform and the consequences of such submissions.

6.2. Tavasyam disclaims all liability for any Contributions, including but not limited to defamatory, harmful, or illegal content posted by Users.

6.3. Under Section 79 of the Information Technology Amendment Act, 2008, Tavasyam is not liable for third-party content but will take prompt action to remove or block access to any content that violates this Policy upon receiving valid notice or complaints.

By using the Platform and submitting Contributions, you acknowledge that you have read, understood, and agreed to comply with this User Generated Contributions Policy. Tavasyam reserves the right to update or modify this Policy at any time without prior notice.

CONTRIBUTION LICENSE

1. Definition of Contributions
   “User Contribution” refers to any content, materials, or information, including but not limited to text, writings, images, photos, videos, comments, suggestions, or other content, that you (“User”) upload, submit, post, display, or otherwise transmit on the Tavasyam Website, Mobile Application, or Services (“Platform”).
2. Grant of License
   By submitting or posting your Contributions to the Platform, you grant Tavasyam Mind and Body LLP a worldwide, unrestricted, irrevocable, perpetual, royalty-free, fully-paid, and non-exclusive license to host, use, copy, modify, display, distribute, publish, and create derivative works from your Contributions in any format and through any media channels now known or developed in the future.

This license also includes the right to use your name, likeness, or other identifying information associated with your Contributions for promotional, marketing, and operational purposes.

3. Ownership and Moral Rights
   You retain full ownership of your Contributions and any intellectual property rights associated with them. However, you waive all moral rights in your Contributions, including the right to object to modifications or the manner of presentation. You also represent that no third party has asserted moral rights in your Contributions.
4. Responsibility for Contributions
   You are solely responsible for the content of your Contributions. Tavasyam is not liable for any statements, representations, or information contained in your Contributions.
5. Moderation Rights
   Tavasyam reserves the right, at its sole discretion, to:
   a. Edit, redact, or modify any Contributions;
   b. Re-categorize Contributions to place them in appropriate sections of the Platform; and
   c. Pre-screen, remove, or delete any Contributions at any time without prior notice.
6. No Obligation to Monitor
   Tavasyam has no obligation to monitor user Contributions but may do so to enforce compliance with this Policy and the Platform’s Terms and Conditions.

FOOD DATABASE DISCLAIMER

The Food Database provided on the Tavasyam Website, Mobile Application, and Services (“Platform”) is made available through a partnership with Bon Happette Natural Foods Pvt. Ltd. (“Bon Happette”). All nutritional information, including but not limited to calorie counts, macronutrients, micronutrients, and portion sizes, is sourced from Bon Happette and verified by them.

1. No Medical or Nutritional Advice

1.1. The information provided in the Food Database is intended for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Users should not rely solely on this information to make health or dietary decisions.

1.2. Tavasyam and Bon Happette do not provide medical or nutritional advice through the Platform. Users are encouraged to consult a qualified healthcare professional or nutritionist for personalized advice tailored to their individual needs and health conditions.

2. Accuracy of Data

2.1. While Bon Happette verifies the nutritional data provided, Tavasyam does not guarantee that the information is accurate, complete, or up-to-date. Variations in food preparation, portion sizes, and product changes may affect the actual nutritional values.

2.2. Tavasyam and Bon Happette disclaim liability for any errors, inaccuracies, or omissions in the Food Database. Users acknowledge that the data provided may not reflect all possible nutritional variations.

3. User Responsibility

3.1. Users are solely responsible for verifying the suitability of the nutritional information for their specific dietary needs. Any reliance on the Food Database is at the User’s own risk.

3.2. Tavasyam and Bon Happette are not responsible for any adverse effects, health conditions, or outcomes resulting from the use of the nutritional information provided on the Platform.

4. Third-Party Contributions

4.1. The Food Database may include entries based on third-party contributions (e.g., restaurant menus or user-submitted foods). Such entries may not be verified by Bon Happette or Tavasyam and should be treated as approximate data.

4.2. Users are advised to independently verify any third-party data before making dietary or nutritional decisions based on it.

5. Modifications and Updates

5.1. Tavasyam, with the assistance of Bon Happette, reserves the right to update, modify, or remove any part of the Food Database without prior notice.

5.2. Tavasyam does not guarantee continuous access to the Food Database and shall not be liable for any interruptions or unavailability of the data or services.

By accessing and using the Food Database, you acknowledge that you have read, understood, and agreed to the terms of this Food Database Disclaimer. You also agree to release Tavasyam Mind and Body LLP and Bon Happette Natural Foods Pvt. Ltd. from any liability arising from your use of the information provided.

MOBILE APPLICATION LICENSE

This Mobile Application License (“License”) governs your access to and use of the mobile application operated by Tavasyam Mind and Body LLP (“Tavasyam”). By installing, accessing, or using the Tavasyam Mobile Application (“Application”), you agree to comply with the terms and conditions set forth herein and the Platform’s general Terms and Conditions.

1. Grant of License

1.1. Tavasyam grants you a revocable, non-exclusive, non-transferable, limited license to install and use the Application on wireless electronic devices owned or controlled by you. This License allows you to access and use the Application solely in accordance with these Terms and Conditions.

1.2. This License does not transfer any ownership rights to you. Tavasyam retains all intellectual property rights in and to the Application, including but not limited to copyright, trademarks, and trade secrets.

2. Prohibited Actions

You agree that you shall not:

1. Decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the Application.
2. Modify, adapt, improve, enhance, translate, or create derivative works from the Application.
3. Violate any laws, rules, or regulations in connection with your access or use of the Application.
4. Remove, alter, or obscure any proprietary notices, including copyright and trademark notices, posted by Tavasyam or its licensors.
5. Use the Application for any revenue-generating endeavor, commercial enterprise, or other purpose not intended by Tavasyam.
6. Make the Application available over a network or platform that permits access or use by multiple devices or users simultaneously.
7. Use the Application to develop or distribute a product, service, or software that is competitive with or substitutes the Application.
8. Use the Application to send automated queries, spam, or unsolicited commercial emails.
9. Use any proprietary information, interfaces, or other intellectual property of Tavasyam for the design, development, manufacture, licensing, or distribution of applications, accessories, or devices that interact with the Application without express permission from Tavasyam.

3. Apple and Android Devices

If you download the Application from the Apple App Store or Google Play Store (“App Distributor”), the following additional terms apply:

1. License Restrictions:
   The license granted to you is limited to a non-transferable license to use the Application on a device that operates on the Apple iOS or Android operating system, as applicable, and in accordance with the terms set by the respective App Distributor.
2. Maintenance and Support:
   Tavasyam is solely responsible for providing any maintenance and support services related to the Application as required under this License or applicable law. You acknowledge that the App Distributor has no obligation to provide any maintenance or support services for the Application.
3. Warranty and Liability:
   In the event of any failure of the Application to conform to applicable warranties, you may notify the App Distributor, and the App Distributor may, in accordance with its terms, refund the purchase price (if any) paid for the Application. The App Distributor has no other warranty obligations with respect to the Application to the maximum extent permitted by applicable law.
4. Compliance and Representations:
   You represent and warrant that:
   a. You are not located in a country that is subject to an Indian government embargo or has been designated by the Indian government as a “terrorist-supporting” country.
   b. You are not listed on any Indian government list of prohibited or restricted parties.
   c. You will comply with any third-party terms of agreement that apply to your use of the Application (e.g., wireless data service agreements for VoIP applications).
5. Third-Party Beneficiaries:
   You acknowledge and agree that the App Distributors are third-party beneficiaries of this License. Upon your acceptance of these terms, each App Distributor will have the right to enforce this License against you as a third-party beneficiary.

By installing or using the Application, you acknowledge that you have read, understood, and agreed to the terms of this Mobile Application License. Tavasyam reserves the right to modify, update, or terminate this License at any time without prior notice.

SOCIAL MEDIA AND THIRD-PARTY INTEGRATION

1. Linking Third-Party Accounts

1.1. The Tavasyam Website, Mobile Application, and Services (“Platform”) may allow you to link your account with accounts maintained on third-party services (“Third-Party Accounts”) by:
a. Providing your Third-Party Account login credentials; or
b. Authorizing Tavasyam to access your Third-Party Account in accordance with the applicable terms governing that account.

1.2. You represent and warrant that you are authorized to disclose your login information and grant Tavasyam access to your Third-Party Account without breaching any terms applicable to that account.

1.3. By linking your Third-Party Account, you understand and agree that Tavasyam may:
a. Access, retrieve, and store certain content from your Third-Party Account (“Social Network Content”); and
b. Display such content on the Platform as part of your user profile or other functionality, subject to your privacy settings.

1.4. Tavasyam is not responsible for the availability, accuracy, or reliability of any Social Network Content or any third-party services. If access to your Third-Party Account is revoked or becomes unavailable, related content may no longer appear on the Platform.

1.5. You may disable the connection between your Platform account and any Third-Party Account by contacting Tavasyam or using account settings, where applicable.

2. General Submissions

2.1. Any feedback, suggestions, or ideas you provide to Tavasyam regarding the Platform (“General Submissions”) shall be deemed non-confidential. By submitting such feedback, you grant Tavasyam a license to use, modify, and distribute it for any purpose without any obligation to compensate you.

2.2. Tavasyam assumes no liability for any claims related to the ownership, infringement, or misappropriation of proprietary rights arising from General Submissions.

3. Third-Party Websites and Content

3.1. The Platform may contain links to third-party websites (“Third-Party Websites”) and display content originating from third parties (“Third-Party Content”). Tavasyam does not investigate, monitor, or verify such content for accuracy, reliability, or appropriateness.

3.2. Tavasyam is not responsible for any Third-Party Websites accessed through the Platform or any Third-Party Content displayed, installed, or available through the Platform. Tavasyam makes no endorsements regarding such websites or content.

3.3. If you choose to access Third-Party Websites or use Third-Party Content, you do so at your own risk. Tavasyam disclaims all responsibility for any loss, damage, or harm arising from your use of or interaction with such third-party resources.

3.4. You are encouraged to review the terms and policies, including privacy and data practices, of any Third-Party Website or service before engaging with them. Tavasyam is not liable for any transactions or purchases made through Third-Party Websites, which are exclusively between you and the third party.

3.5. You agree to hold Tavasyam harmless from any harm or losses caused by your interaction with Third-Party Websites or Third-Party Content.

PLATFORM MANAGEMENT

Tavasyam Mind and Body LLP (“Tavasyam”) reserves the right, at its sole discretion, to:

1. Monitor the Platform to ensure compliance with these Terms and Conditions.
2. Enforce Compliance, including taking legal action or reporting users to law enforcement for violations of applicable laws or these Terms and Conditions.
3. Restrict Access by refusing, limiting, or disabling (where feasible) any User Contributions that violate these Terms and Conditions or are otherwise inappropriate.
4. Manage Content by removing or disabling files, data, or content that are excessive in size or place an undue burden on Tavasyam’s systems.
5. Maintain Platform Integrity to protect Tavasyam’s rights, property, and the proper functioning of the Platform.

Tavasyam assumes no obligation to monitor all activities or content on the Platform but may do so at its discretion.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at:(Link of Privacy policy page). By using the Website/Mobile Application, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions. 

COPYRIGHT, TRADEMARK, AND INTELLECTUAL PROPERTY INFRINGEMENTS

Tavasyam Mind and Body LLP (“Tavasyam”) respects the intellectual property rights of others and expects the same from its users. If you believe that any material on the Tavasyam Website, Mobile Application, or Services (“Platform”) infringes upon your intellectual property rights, you may submit a Notification to us using the contact information provided below.

1. Notification Requirements

1.1 Your Notification must include sufficient details to identify the allegedly infringing material and evidence of your ownership or rights to the intellectual property in question.

1.2 Upon receiving a valid Notification, Tavasyam may:
a. Remove or disable access to the allegedly infringing material.
b. Notify the user who posted or stored the material about the claim.

1.3 Under Indian Copyright Laws, you may be held liable for damages if you make material misrepresentations in a Notification, including false claims of infringement. If you are unsure whether certain material infringes your rights, you should seek legal advice before submitting a Notification.

2. Repeat Infringer Policy

Tavasyam reserves the right to terminate the accounts of users who repeatedly infringe the intellectual property rights of others.

Please contact hradmin@tavasyam.life  to report intellectual property violations.

Last Updated: [Insert Date]

TERM AND TERMINATION

These Terms and Conditions shall remain in effect while you access and use the Tavasyam Website, Mobile Application, and Services (“Platform”).

1. Termination Rights

1.1 Tavasyam reserves the right, in its sole discretion and without notice or liability, to deny access to and use of the Platform (including blocking certain IP addresses) to any individual for any reason, including but not limited to violations of:
a. These Terms and Conditions.
b. Any applicable laws or regulations.

1.2 Tavasyam may suspend or terminate your account and remove any content or information you have posted on the Platform at any time, without prior notice.

2. Prohibition of Re-Registration

2.1 If your account is terminated or suspended for any reason, you are prohibited from creating a new account under:
a. Your name,
b. A fake or borrowed name, or
c. The name of any third party, even if acting on their behalf.

2.2 Tavasyam reserves the right to take further legal action, including civil, criminal, or injunctive redress, as deemed appropriate.

By continuing to use the Platform, you agree to these terms regarding account suspension and termination.

Last Updated: [Insert Date]

MODIFICATIONS AND INTERRUPTIONS POLICY

Tavasyam Mind and Body LLP (“Tavasyam”) reserves the right to:

1. Modify or Remove Content:
   We may change, update, or remove any content on the Tavasyam Website, Mobile Application, and Services (“Platform”) at any time without notice and at our sole discretion.
2. Platform Modifications or Discontinuation:
   We may modify, suspend, or discontinue all or part of the Platform without notice. We assume no liability for any modifications, price changes, suspensions, or discontinuations of the Platform.
3. Service Interruptions:
   Tavasyam does not guarantee that the Platform will be available at all times. We may experience hardware, software, or other technical issues, including maintenance, that could result in interruptions, delays, or errors.

You agree that Tavasyam will not be liable for any loss, damage, or inconvenience caused by the inability to access or use the Platform during such interruptions or discontinuations.

4. No Obligation for Updates:
   Tavasyam is not obligated to:
   a. Maintain or support the Platform.
   b. Provide corrections, updates, or releases.

By continuing to use the Platform, you acknowledge and agree to these terms regarding modifications and interruptions.

Last Updated: [Insert Date]

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions and your use of the Tavasyam Website, Mobile Application, and Services (“Platform”) shall be governed by and construed in accordance with the laws of India.

All disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

1. Limitation Period for Legal Claims

1.1 Any cause of action arising from a User’s use of the Platform must be initiated within thirty (30) days from the date when:
a. The cause of action accrues; or
b. The User becomes aware of the facts giving rise to the cause of action, whichever occurs later.

1.2 Failure to initiate legal action within this time frame will result in the cause of action being permanently barred.

DISPUTE RESOLUTION

1. Binding Arbitration

If any dispute, controversy, or claim (“Dispute”) arises under these Terms and Conditions or in relation to any service provided by Tavasyam Mind and Body LLP (“Tavasyam”), the parties shall attempt to resolve the Dispute amicably. If the Dispute is not resolved within 30 days of notification, the matter shall be referred to binding arbitration in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996 (“Act”).

1.1 The arbitration shall be conducted on an individual basis by a sole arbitrator appointed under the Act.
1.2 The seat of arbitration shall be Pune, Maharashtra, and the language of arbitration shall be English.
1.3 Either party may seek interim or preliminary relief from a court of competent jurisdiction in Pune to protect their rights pending completion of the arbitration.
1.4 Arbitration proceedings, including the existence, content, and results, shall remain confidential except as required by law or for enforcement of the arbitration award.
1.5 Administrative fees and expenses of arbitration shall be divided equally between the parties, with each party bearing its own legal and preparation costs.

2. Restrictions

2.1 The arbitration shall be limited to the Dispute between Tavasyam and the User individually.
2.2 To the fullest extent permitted by law:
a. No arbitration shall be joined with any other proceeding.
b. There is no right or authority for Disputes to be arbitrated on a class-action basis.
c. Disputes may not be brought on behalf of the general public or any other person.

3. Exceptions to Arbitration

The following Disputes are exempt from the arbitration requirement:

1. Disputes relating to the enforcement or validity of a party’s intellectual property rights.
2. Disputes involving allegations of theft, piracy, invasion of privacy, or unauthorized use.
3. Claims for injunctive relief.

If any part of this arbitration provision is deemed illegal or unenforceable, such Disputes shall be resolved by the courts in Pune, Maharashtra, as specified in the Governing Law section.

CORRECTIONS

The Tavasyam Website, Mobile Application, and Services (“Platform”) may contain typographical errors, inaccuracies, or omissions, including but not limited to errors in descriptions, pricing, availability, or other information.

Tavasyam Mind and Body LLP (“Tavasyam”) reserves the right to:

• Correct any errors, inaccuracies, or omissions.
• Update or change information on the Platform at any time without prior notice.

Tavasyam disclaims liability for any inconvenience or damages caused by reliance on incorrect or outdated information on the Platform.

DISCLAIMER

The Tavasyam Website, Mobile Application, and Services (“Platform”) are provided on an “as-is” and “as-available” basis. By using the Platform, you agree that your use is at your sole risk. To the fullest extent permitted by law, Tavasyam Mind and Body LLP (“Tavasyam”) disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Tavasyam makes no warranties or representations regarding:

• The accuracy or completeness of Platform content or any third-party content linked to or featured on the Platform.
• The absence of errors, bugs, viruses, or other harmful elements transmitted via the Platform.
• Any unauthorized access to or use of personal or financial information.
• The availability of the Platform without interruptions or errors.

Tavasyam shall not be liable for any reliance on Platform content, third-party services, or advertising. Users are responsible for exercising caution and sound judgment when engaging in any transactions or services through the Platform or linked websites.

LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, Tavasyam and its directors, employees, and agents shall not be liable to you or any third party for any:

• Direct, indirect, incidental, consequential, special, or punitive damages;
• Loss of profits, revenue, data, or other intangible losses;

arising from or related to your use of the Platform, even if Tavasyam has been advised of the possibility of such damages.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Tavasyam, including its subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, arising out of or related to:

1. Your Contributions to the Platform.
2. Your use of the Platform.
3. Your breach of these Terms and Conditions.
4. Any breach of your representations and warranties.
5. Your violation of a third party’s rights, including intellectual property rights.
6. Any harmful act you commit against another user of the Platform.

Tavasyam reserves the right, at your expense, to assume the exclusive defense of any matter subject to indemnification. You agree to cooperate with Tavasyam’s defense of such claims and will be notified of any claim requiring indemnification as soon as reasonably practicable.

USER DATA

Tavasyam may maintain data that you transmit to the Tavasyam Website, Mobile Application, and Services (“Platform”) for the purpose of managing Platform performance and services.

Although Tavasyam encrypts data and performs routine backups, you remain solely responsible for any data you transmit or related to your activities on the Platform.

Tavasyam assumes no liability for any loss or corruption of user data. You waive any right to legal action against Tavasyam arising from such loss or corruption of data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By accessing and using the Tavasyam Website, Mobile Application, and Services (“Platform”), you agree that:

1. Sending emails or completing forms on the Platform constitutes electronic communication with Tavasyam.
2. You consent to receive all communications, agreements, notices, and disclosures electronically, satisfying any legal requirement that such communication be in writing.
3. You agree to the use of electronic signatures, contracts, orders, and the electronic delivery of notices, policies, and transaction records.
4. You waive any legal requirements for non-electronic records or original signatures, except where prohibited by applicable law.

MISCELLANEOUS

1. These Terms and Conditions, along with any policies or operating rules posted by Tavasyam, constitute the entire agreement between you and Tavasyam.
2. Tavasyam’s failure to enforce any provision shall not be considered a waiver of that provision.
3. These Terms and Conditions operate to the fullest extent permitted by law.
4. Tavasyam may assign its rights and obligations under these Terms and Conditions to others without notice.
5. Tavasyam is not liable for delays, damages, or failures caused by events beyond its reasonable control (e.g., natural disasters, technical issues, or regulatory changes).
6. If any provision of these Terms and Conditions is found to be unenforceable, it shall be severed without affecting the validity of the remaining provisions.
7. No joint venture, partnership, employment, or agency relationship is created between you and Tavasyam through your use of the Platform.
8. These Terms and Conditions will not be construed against Tavasyam for having drafted them.
9. You waive any defenses related to the electronic form of these Terms and Conditions and the absence of physical signatures.

COMPLAINTS AND GRIEVANCES

If you have any questions regarding the use of the Tavasyam Website, Mobile Application, and Services (“Platform”), become aware of a violation of these Terms and Conditions, or encounter objectionable content on the Platform, you may contact us using the details below:

Tavasyam Mind and Body LLP
1306, The Lofts, Blueridge Township, Phase-1, Rajiv Gandhi IT Park, Hinjewadi, Pune, 411057, Maharashtra, India
Phone: [Insert Contact Number]
Email: support@tavasyam.com 

Please provide a detailed description of your complaint or grievance, including the relevant information, violation, or objectionable content. This will help us effectively address and resolve your concern. We will handle your request in accordance with our Grievance Redressal Policy and aim to resolve grievances within 30 days of receiving the complaint or as required by applicable law.